Refund Policy

Last updated: 2026-09-27

You can request a full refund within 14 days of your first purchase or of a renewal, no questions asked.

• Paddle payments: refunded through Paddle to the card you paid with. Send your request to hovanetwork@gmail.com or use the link in your Paddle receipt.
• Shopier payments: refunded through Shopier to the same payment method. Send your request to hovanetwork@gmail.com.
• After a refund your account returns to the free plan.
• Accounts closed for abuse are not eligible for refunds.

Cancelling a subscription is not a refund; after cancelling you keep access until the end of the period.